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Greater Tulsa Reporter

Personality, Persistence Help Realtor’s Success

Managing Editor

FAMILY BUSINESS: Pam, left, and Art Jiles sit with their daughter, Mandy Jiles-Kidd, in their Coldwell Banker offices in Tulsa. The three make up the Jiles Team, in addition to three other realtors: Celeste King, Tonnya Cress and Ashley McConkay.

A wide grin and what his wife defines as “an explosive personality”—the two things that clients first notice about realtor Art Jiles.

Jiles got his start in real estate in 1980 at the urging of his wife, Pam, who recognized how to best put his personality to use.

Art’s other obvious quality, ambition, has also proven to serve him well in the real estate business. After getting his real estate license, he began working for Century 21. “I walked into the office and saw what the best realtor was selling, and I said, ‘I can beat that,’” Art recalls. When he completed his first year, he was named Rookie of the Year. In his words, “I blew the doors off (in sales) for a new guy.”

Since then, Jiles has maintained his hold on the industry and persisted through good times and bad: times of high competition, economic downturns, industry changes and company moves.

He currently works with Coldwell Banker as a part of the Jiles Team with his wife, daughter—Mandy—and three other realtors.

Art originally began the Jiles Team 15 years ago with his son, Tres, who was looking for a career change. However, Art wasn’t eager to encourage the career. “People think this job is easy,” he says. “But there’s high turnover for a reason.”

Jiles cites the 2008 economic slump, which, he says, caused the number of area realtors to be cut in half.

He lists a number of practices that are essential to success as a realtor, for example staying current with technology, such as the use of apps to locate new home listings and potential buyers and sellers.

While the real estate industry may draw many job seekers due to its promise of flexibility and freedom from an office, Jiles guarantees that a good realtor works hard. “It’s time consuming,” he says. “You spend time showing homes, finding new business, going over contracts, answering client questions.”

As for time off from the job, “when people are ready to put in a bid on a home, sometimes they just don’t want to wait,” Mandy says. For the Jiles, they find that family vacations are often not off limits for business. “One time, we were on Rodeo Drive in California, and Art is on the phone selling a house,” says Pam.

These are all things that Art made sure to remind Mandy about when she began to consider leaving her regular-paying nursing job to enter the commission-based industry. However, she took the plunge and currently shows homes part time. “It’s a nice job as a mother,” she says. “I’m there with my kids, there for my husband.”

However, Pam is quick to assert how rare it is to succeed only working part time. “Not many realtors can be successful working part time, but Mandy’s ambitious and has an attitude like her dad.”

Something else Mandy shares with her dad: a love of the job.

“I really enjoy real estate,” Art says. “It’s fun to work with people, and it’s satisfying to find them something that they want.”

“It’s fun when you find that house, where you can tell the potential buyers can already feel themselves living in it,” Mandy adds.

Updated 01-27-2014

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