Greater Tulsa Reporter
Cancer Treatment Centers of America (CTCA) announces that its hospital located in Tulsa has been named 2016 Guardian of Excellence Award winner by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in patient experience.
CTCA-Tulsa was recognized for excellence in outpatient care. Other CTCA hospitals in Chicago, Atlanta, and Phoenix, were also honored. Atlanta and Chicago received the award for inpatient services. Phoenix was recognized for excellence in outpatient care.
The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top five percent of all Press Ganey clients for each reporting period during the course of one year.
“True to our mission, vision, values and commitment to the mother standard of care, the Guardian of Excellence Award symbolizes the unyielding service excellence that our employees provide to our patients and caregivers every day,” says CTCA in Tulsa President and CEO Jay Foley. “I am very proud of our team in Tulsa, as well as across the CTCA organization for their dedication to those they serve.”
According to Foley, the award represents an important recognition from the industry’s leader in measuring, understanding and improving patient experience.
“We are proud to partner with CTCA,” says Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering patient-centered care. By achieving and sustaining this level of excellence, CTCA continues to demonstrate their commitment to reducing patient suffering and advancing the overall quality of health care.”